Flashcards › BUS 101 - Chapter 2

beliefs about what is right or wrong and good or bad in actions that affect others Ethics behavior conforming to generally accepted socialnorms concerning beneficial and harmful actions Ethical Behavior behavior that does not conform to generally accepted social norms concerning beneficial and harmful actions Unethical Behavior ethical or unethical behaviors by employees in the context of their jobs Business Ethics standards of behavior that guide individual managers in their work Managerial Ethics attempt of a business to balance its commitments to groups and individuals in its environment, including customers, other businesses, employees, investors, and local cummunities Social Responisbility groups, individuals, and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performance Organizational Stakeholders using advertising to projects a green image without adopting substantive environmentally friendly changes Greenwashing form of social activism dedicated to protecting the rights of consumers in their dealings with businesses Consumerism illegal agreement between two or more companies to commit a wrongful act Collusion marketing of environmentally friendly goods Green Marketing employee who detects and tries to put an end to a company's unethical, illegal, or socially irresponsible actions by publicizing them Whistle-Blower illegal practice of using special knowledge about a firm or profit or gain Insider Trading approach to social responsibility that involves doing as little as possible and may involve attempts to deny or cover up violations Obstructionist Stance approach to social responsibility by which a company meets only minimum legal requirements in its commitments to groups and individuals in its social environment Defensive Stance approach to social responsibility by which a company, if specifically asked to do so, exceeds legal minimums in its commitments to groups and individuals in its social environment Accommodative Stance approach to social responsibility by which a company actively seeks opportunities to contribute to the well-being of groups and individuals in its social environment Proactive Stance systematic analysis of a firm's success in using funds earmarked for meeting its social responsibility goals Social Audit BUS 101- Chapter 2